Terms and Conditions

Below are some of our privacy and data protection practices. If you have any questions about these practices, please contact us at [email protected] 

What personal data do we collect?

We collect your name, email address, shipping address and phone number when you place an order with us. We also collect payment information (including credit card numbers). All this information is necessary to process your order and deliver the flowers you have purchased.

We may also collect extra information, such as your date of birth or birthday. This information is not necessary to place an order, but it helps us to customize our service and offerings for you.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit Flores Express and place an order on our website.

Cookies

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the individual pages or products you view, which sites or search terms referred you to the site, and information about how you interact with the site.

We collect device information using the following technologies:

• "Cookies" are data files placed on your device or computer and usually include an anonymous unique identifier.
• "Log files" track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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• "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the website.

Personal information

In addition, when you place an order or enter your credit card information on our site, we collect your name, billing address, shipping address, payment information (including credit card numbers), email and phone number.

We use the order information we collect to fulfill any orders placed on our site (including processing your payment information, arranging for shipment, and providing you with invoices and/or order confirmations). In addition, we use this order information to:

• Communicate with you;

• Analyze our orders for possible risks or fraud; and

• When in line with the preferences you have shared with us, provide information or advertising related to our products or services.

We share your personal information for very limited reasons and situations. We engage certain trusted third parties to perform functions and provide services to our store, such as shipping companies, payment processors, analytics providers and email service providers. We will share your personal information with these third parties, but only as necessary to perform these services.